Disney Experiences Leadership Changes Announced: Key Updates

The Walt Disney Company has revealed significant leadership changes within its Disney Experiences division. This division oversees Disney’s global theme parks, resorts, Disney Cruise Line, and more. These updates are part of Disney’s strategic expansion plans across its cruise line and theme park businesses worldwide. Let’s look at the Disney Experiences Leadership changes.

Highlights of the Leadership Changes

Josh D’Amaro, Chairman of Disney Experiences, emphasized the importance of these changes:
“We have a deep bench of globally minded business leaders who bring the versatility needed to step into key roles across our diverse portfolio. These tenured leaders have extensive technical and operational expertise with strong insight and understanding of the guest experience and possess qualities that promote innovation, creativity, and results.”

Here’s a closer look at the newly announced roles:

Ken Potrock: President, The Walt Disney Company Major Events Integration

Ken Potrock, a 30-year Disney veteran, will lead a newly created role focusing on maximizing large-scale events, such as the 2028 Los Angeles Olympics and the U.S. 250th Anniversary. Highlights of Potrock’s career at Disneyland Resort include:

• Leading the resort’s post-pandemic reopening in 2020.
• Overseeing the opening of Avengers Campus.
• Securing approval for DisneylandForward, unlocking 40 years of investment and expansion opportunities.

Potrock will report to Josh D’Amaro and ESPN Chairman Jimmy Pitaro.

Thomas Mazloum: President of Disneyland Resort

Thomas Mazloum steps into the role of President of Disneyland Resort, overseeing operations for:

• Two theme parks.
• Three resort hotels.
• The Downtown Disney District.

Mazloum’s previous role as President of Disney Signature Experiences saw Disney Cruise Line double its fleet size by 2031. His leadership also includes significant roles at Walt Disney World, managing operations at Disney Springs, ESPN Wide World of Sports, and more.

Joe Schott: President of Disney Signature Experiences

Joe Schott, a 40-year Disney veteran, takes the reins of Disney Signature Experiences. This division encompasses Disney Cruise Line, Disney Vacation Club, Aulani, Adventures by Disney, and more. Schott’s achievements include:

• Leading the creation of Shanghai Disneyland’s Zootopia-themed land.
• Overseeing operations at Disneyland Paris and Tokyo Disney Resort.

Schott’s global expertise is critical as Disney Cruise Line expands to new destinations worldwide.

Andrew Bolstein: President & General Manager of Shanghai Disney Resort

Andrew Bolstein, with nearly 13 years in Shanghai leadership roles, steps up as President and General Manager of Shanghai Disney Resort. Bolstein’s career milestones include:

• Being part of Shanghai Disney Resort’s opening team.
• Holding leadership roles at Walt Disney World, Hong Kong Disneyland, and Tokyo Disney Resort.

Bolstein will report to Jill Estorino, President and Managing Director of Disney Parks International.

What’s Next for Disney Experiences?

The leadership transitions begin immediately. These updates position Disney Experiences to execute its ambitious global growth plans, including:

• Doubling Disney Cruise Line’s fleet by 2031.
• Expanding parks globally with innovative attractions and lands.
• Continuing to enhance the guest experience at every Disney location.

As Disney remains a leader in the theme park and travel industries, these leadership changes reflect its commitment to innovation and excellence.

Stay tuned for more updates as Disney continues to redefine experiences for its guests worldwide.

20% Off site-wide, plus Free Shipping on all orders of $65+

Over 75+ Designs! Your next park shirt is just a click away

Looking To Book Your Dream Disney Vacation?

Save time & money on your vacation

Your Disney vacation should create unforgettable memories that last a lifetime.

Whether you’re a first-time Disney vacationer or looking to plan your next magical adventure, it isn’t enough just to go on a Disney vacation. We want you to talk about your vacation for years to come and create memories you’ll cherish forever. Vacation is calling! Are you ready to answer?

REQUEST QUOTE

 
 
 
 
 
 
 
  
 
 
  
  
 
 
 Jonathan Cotton 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’m no stranger to Disney planning, as a Disneyland magic key holder and DVC member. I’m the person people ask for trip planning advice. But I had never been on a Disney cruise, and had heard great about Nate and decided to reach out. I’m so glad I did because we could not have been happier with our experience. His tips and insights were incredibly helpful, and he was incredibly responsive any time we had a question. Who do the Disney experts turn to when they need help? Nate, that’s who.

We’ll definitely be using him again.
  
 
  
 
 
  
  
 
 
 Andria Skornik 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Our experience working with Nate as our Disney vacation planner was exceptional. He was responsive and thorough. He gave us insights that made the trip go much more smoothly. We were able to really relax and focus on quality time as a family and have so much fun doing it! I will definitely reach out for any future trips.
  
 
  
 
 
  
  
 
 
 rpwoodjr 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Could not have wanted or expected more from Nate, our Distrips and More agent as we planned our 2025 Disney World trip. Nate was VERY responsive to emails and texts and more than willing to do whatever he could to guide us and answer our questions.  On several occasions I emailed him over the weekend not expecting a response until Monday but each time he responded before the weekend was over.  He even participated in a Zoom session with our group of five seniors as we planned our trip. He also helped us at the 11th hour when we added a family member to our travel group less than a month before our trip.  Without a doubt, I will reach out to Nate when I'm ready to plan my next trip to Disney World!
  
 
  
 
 
  
  
 
 
 Homero Rendon 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We are so thankful we used Nate to plan not only our first Disney trip, but also our second. He made the process so easy for us, especially for us since it was our first time going. There was a lot to consider and many decisions to make, such as where to stay, when to go, and what to experience. Nate really helped us narrow down what we wanted to do overall, but he didn’t stop there. He provided detailed guides to help us navigate the airport and find our transportation to the resort, as well as a guide to explore the resorts and make sure we saw the best Christmas decorations. One of the many amazing things he also did was set up our dinner reservations for us. This saved us so much stress and allowed us to get some of our top choices. From the moment we landed in Orlando to the moment we headed back home, he made sure everything went smoothly. You truly can’t go wrong with going to him for your next trip.
  
 
  
 
 
  
  
 
 
 Lee Mathes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Nate was absolutely the best planner I have ever had.  Will most definitely be using him again.   He took care of everything and kept me on track.  Was so very helpful in making all the dining reservations and everything.   Can't thank him enough.   He made our trip completely stress free!
  
 
  
 
 
  
  
 
 
 Amanda Moran 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Nathan has been an amazing trip planner for me! So helpful and responsive. I am a very type A person -- so someone who is even more on top of their game than me -- is so so appreciated! Nathan has booked 3 trips for me (1 completed 2 pending) and it was perfection. Thanks again!
  
 
  
 
 
  
  
 
 
 Hyperion Adventures Podcast 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Nate has helped us with our vacation planning for the last couple of years and we couldn't be happier with his service and expertise. We've used other travel agents in the past and none of them have done as phenomenal a job to make sure every detail is taken care of as he has. Switching to Nate was one of the best decisions we've ever made. He's always quick to answer questions and works tirelessly to make sure we get everything we want from our trips. Plus, he's just a genuinely great person who is wonderful to work with. Whether you're planning a trip to Walt Disney World, Disneyland, a Disney Cruise, or any other vacation, Nate is the guy you want putting it all together! Five stars across the board!
  
 
  
 
 
 
 
 
 
 Google rating score: 5.0 of 5, based on 7 reviews 
 
   
 
 

Meet the Author: Nate Bishop

I’m a die-hard Disney fan with 38 years of visits under my belt, having stepped into Disney World 120+ times. Proud to be a Disney Annual Passholder, a Vacation Club member since ’92, a Castaway Club Member, and a runDisney enthusiast. Oh, and I’ve graduated from the Disney College of Knowledge. Need Disney insights or planning tips? I’m your guy!