Disney Experiences Leadership Changes Announced: Key Updates

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The Walt Disney Company has revealed significant leadership changes within its Disney Experiences division. This division oversees Disney’s global theme parks, resorts, Disney Cruise Line, and more. These updates are part of Disney’s strategic expansion plans across its cruise line and theme park businesses worldwide. Let’s look at the Disney Experiences Leadership changes.

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Highlights of the Leadership Changes

Josh D’Amaro, Chairman of Disney Experiences, emphasized the importance of these changes:
“We have a deep bench of globally minded business leaders who bring the versatility needed to step into key roles across our diverse portfolio. These tenured leaders have extensive technical and operational expertise with strong insight and understanding of the guest experience and possess qualities that promote innovation, creativity, and results.”

Here’s a closer look at the newly announced roles:

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Ken Potrock: President, The Walt Disney Company Major Events Integration

Ken Potrock, a 30-year Disney veteran, will lead a newly created role focusing on maximizing large-scale events, such as the 2028 Los Angeles Olympics and the U.S. 250th Anniversary. Highlights of Potrock’s career at Disneyland Resort include:

• Leading the resort’s post-pandemic reopening in 2020.
• Overseeing the opening of Avengers Campus.
• Securing approval for DisneylandForward, unlocking 40 years of investment and expansion opportunities.

Potrock will report to Josh D’Amaro and ESPN Chairman Jimmy Pitaro.

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Thomas Mazloum: President of Disneyland Resort

Thomas Mazloum steps into the role of President of Disneyland Resort, overseeing operations for:

• Two theme parks.
• Three resort hotels.
• The Downtown Disney District.

Mazloum’s previous role as President of Disney Signature Experiences saw Disney Cruise Line double its fleet size by 2031. His leadership also includes significant roles at Walt Disney World, managing operations at Disney Springs, ESPN Wide World of Sports, and more.

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Joe Schott: President of Disney Signature Experiences

Joe Schott, a 40-year Disney veteran, takes the reins of Disney Signature Experiences. This division encompasses Disney Cruise Line, Disney Vacation Club, Aulani, Adventures by Disney, and more. Schott’s achievements include:

• Leading the creation of Shanghai Disneyland’s Zootopia-themed land.
• Overseeing operations at Disneyland Paris and Tokyo Disney Resort.

Schott’s global expertise is critical as Disney Cruise Line expands to new destinations worldwide.

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Andrew Bolstein: President & General Manager of Shanghai Disney Resort

Andrew Bolstein, with nearly 13 years in Shanghai leadership roles, steps up as President and General Manager of Shanghai Disney Resort. Bolstein’s career milestones include:

• Being part of Shanghai Disney Resort’s opening team.
• Holding leadership roles at Walt Disney World, Hong Kong Disneyland, and Tokyo Disney Resort.

Bolstein will report to Jill Estorino, President and Managing Director of Disney Parks International.

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What’s Next for Disney Experiences?

The leadership transitions begin immediately. These updates position Disney Experiences to execute its ambitious global growth plans, including:

• Doubling Disney Cruise Line’s fleet by 2031.
• Expanding parks globally with innovative attractions and lands.
• Continuing to enhance the guest experience at every Disney location.

As Disney remains a leader in the theme park and travel industries, these leadership changes reflect its commitment to innovation and excellence.

Stay tuned for more updates as Disney continues to redefine experiences for its guests worldwide.

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